Reservation Cancellation Policy Change Effective Date: January 1, 2021 The 3% service charge and Card Handling fees are a non-refundable amount and will be deducted from your refund in all cases. THERE ARE NO EXCEPTIONS. A full refund, minus 3% service charge and Card Handling fees will be given if a cancellation notice is received within 30 days of your reservation arrival date. There is a $25 service charge per room, per night, plus the 3% service charge and Card Handling fees for reservations cancelled between 29 and 12 days of your reservation arrival date. Reservations made for either August 4th or October 31st are subject to a 20% cancellation fee plus 3% service charge and Card Handling fees. NO EXCEPTIONS. If a cancellation notice is received within 11 to 1 days of your scheduled reservation arrival date, the deposit can be used to reschedule your visit for a $25 fee. Or put onto a Lizzie Borden gift card for future use minus $25, 3% service charge, Card Handling fees and UPS tracking fees. Absolutely No refunds for early departures, no shows or cancellations on the day of your reservation arrival date. All requests to move a reservation is considered a cancellation of the original reservation and are subject to this cancellation policy. If there is an increase in price from the original reservation, you will be required to remit the difference.
